AI Review Requester
Post-job review asks at the right moment.
Triggers a review request right after the job is done, when the experience is fresh and the customer is most likely to leave the 5-star. Cron-fired against your appointment + invoice events. Lifts star ratings without manual chasing.
Concretely, here's what ships
- Fires a review ask within hours of a completed appointment or paid invoice — when sentiment peaks.
- Sends across SMS + email so the customer responds on whatever channel they prefer.
- Direct-link drop into Google Business Profile — one tap from the message to the review form.
- Auto-detects 1-2 star sentiment in the reply and routes to the operator before the review goes public.
- Pairs cleanly with the reputation manager — once the review lands, the response draft is ready.
From trigger to outcome
- Step 01
Job complete
GHL appointment status flips to complete (or invoice is paid). Cron picks it up on the next run.
- Step 02
Wait + send
A short delay (configurable) lets the customer get home + breathe. Then the SMS + email request fires.
- Step 03
Direct link
Message includes a one-tap link to the GMB review form. No friction, no signup, no app.
- Step 04
Sentiment guard
If the customer replies negatively, the request reroutes to the operator inbox before they get the public review link.
The gates this agent enforces
Compliance is not a checklist you bolt on — it's a hard gate inside the send path. The agent cannot fire a single message that doesn't pass these checks first.
- TCPA time window — never dials before 8am or after 9pm in the recipient's local timezone.
- CAN-SPAM footer + physical mailing address injected on every outbound email — non-removable.
Ships across all 35 niches
The agent runtime layers a niche-specific prompt patch on top of the base prompt at deploy time — the AI Review Requester you ship for an HVAC company sounds different from the one you ship for a dental office, even though it's the same agent definition.
Wired into your stack on day one
- GHL appointment + invoice events as the trigger.
- Google Business Profile direct-link for the review surface.
- Pairs with the reputation manager — once a review lands, the response draft is already in the queue.
Star-rating lift is the metric.
Request-to-review conversion, average star rating delta over time, sentiment-routing accuracy. Drift on sentiment-routing flags fast — false positives let an angry customer post the 1-star before you saw it.
- GradedEvery interactionVoice + text rubrics
- Drift flaggedSame dayTelegram + dashboard alert
- Auto-deployNeverYou approve every patch
Want to see AI Review Requester running for your niche?
Book a call. We'll walk you through a live demo on a real account, set up against the niche you're closing for. Zero slide deck. Zero "we could probably build that."
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