Legal

Terms of Service

Last updated: April 18, 2026

These terms govern your access to and use of AcquireOS. By creating an account or signing a proposal on our platform, you agree to be bound by them.

1. Acceptance of Terms

AcquireOS ("we", "us", "AcquireOS") provides a software platform for agency operators to acquire, onboard, serve, and report on their end clients. By creating an AcquireOS workspace ("Account"), you agree to these Terms of Service and our Privacy Policy. If you are agreeing on behalf of an organization, you represent that you have authority to bind that organization.

2. Your Account

  • You are responsible for safeguarding your credentials and for all activity under your Account.
  • You must be at least 18 and legally able to enter into a binding contract.
  • You must provide accurate information during signup and keep it current.
  • You may not share your seat with other users; each person must have their own login.

3. Subscription & Billing

AcquireOS is a subscription service billed in advance on a monthly or annual basis. Fees are non-refundable except where required by law. You authorize us to charge your payment method on file for recurring fees, metered overage (e.g., voice-AI minutes beyond your tier allowance), and any applicable taxes.

If a payment fails, we flag your workspace as past due and retry on Stripe's standard dunning cadence. After repeated failure, access to billable features is suspended while a read-only export window remains open.

4. Acceptable Use

You agree not to use AcquireOS to:

  • Send email, SMS, or voice outreach in violation of CAN-SPAM, TCPA, A2P 10DLC, GDPR, CASL, or other applicable laws.
  • Bypass our built-in compliance gates (mailing address, warmup score, DNC check, suppression list, opt-out handling).
  • Scrape, reverse-engineer, or extract model weights or other proprietary data from the platform.
  • Upload malware, interfere with other workspaces, or attempt unauthorized access to our infrastructure.

Violations of this section may result in immediate suspension and termination of your Account with no refund.

5. Your Content & End-Client Data

You retain ownership of the data you upload (client lists, proposals, campaign copy, call recordings). You grant AcquireOS a worldwide, royalty-free license to host, process, and transmit that data solely to operate the service.

You are the data controller for the personal data of your end clients and prospects. AcquireOS acts as a data processor. Our Data Processing Addendum forms part of these Terms when GDPR, CCPA, or UK GDPR applies to your use.

6. Third-Party Services

AcquireOS integrates with third-party services (GoHighLevel, Clay, Instantly, Vapi, Stripe, OpenRouter, Sendgrid, and others) that we route through on your behalf. Your use of those services is additionally governed by their own terms. We are not responsible for outages, data loss, or policy changes originating with third parties.

7. Intellectual Property

AcquireOS retains all right, title, and interest in the platform, including its code, prompts, agent templates, design system, and documentation. No rights are granted except those expressly set forth in these Terms.

8. Termination

You may cancel your subscription at any time from Settings → Billing. Upon cancellation, you retain access through the end of the paid period and a 30-day read-only export window. After that window, your workspace data is permanently deleted in accordance with our retention policy.

We may terminate your Account for material breach of these Terms, repeated compliance violations, or non-payment. In the case of abuse that puts our deliverability or infrastructure at risk, we may suspend immediately while investigating.

9. Disclaimers

AcquireOS is provided "as is" and "as available". A full Earnings, Testimonial, Platform Affiliation, AI, and Forward-Looking Statement Disclaimer is published at /disclaimer and is incorporated into these Terms by reference. The key points:

  • No guaranteed results. We do not guarantee a specific lead volume, booking rate, revenue, ROI, or any other business outcome. Your results depend on your effort, experience, market conditions, and compliance. You may earn nothing or lose money.
  • Testimonials are not typical. Any case studies or operator testimonials we publish reflect individual experience; your results may differ materially.
  • No platform affiliation. AcquireOS is not affiliated with, endorsed by, or sponsored by Meta (Facebook, Instagram), Google (YouTube, Gmail, Google Ads), Microsoft (LinkedIn), X/Twitter, TikTok, Snap, GoHighLevel, Stripe, or any other third-party platform. Integrations run through official APIs and are subject to those providers' own terms, limits, and outages.
  • No professional advice. Nothing in AcquireOS constitutes legal, tax, financial, investment, medical, or mental-health advice. Consult qualified professionals for your specific situation. You are responsible for your own compliance with CAN-SPAM, TCPA, A2P 10DLC, GDPR, CCPA, and any other law that applies to your outreach.
  • AI outputs are probabilistic. Models can produce factual errors, hallucinated statistics, or non-compliant content. You are responsible for reviewing every AI-generated message before it is sent.

10. Limitation of Liability

To the maximum extent permitted by law, AcquireOS's total liability for any claim arising out of or relating to these Terms is limited to the greater of $500 or the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.

11. Indemnification

You agree to indemnify AcquireOS against any claim arising from your use of the service, your violation of these Terms, or your violation of any law or third-party right — including any claim from an end client or recipient of outreach you authorized through the platform.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you by email or in-app banner at least 14 days before material changes take effect. Continued use after the effective date constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Any dispute will be resolved by binding arbitration in Wilmington, Delaware, except that either party may seek injunctive relief in court for infringement of intellectual property.

14. Contact

Questions about these Terms? Email legal@getacquireos.com.