AI Workforce

AI Reputation Manager

Watches Google, Yelp, Facebook — drafts every response.

Every new review on Google, Yelp, or Facebook lands in front of you with a draft response already written. On-brand, niche-aware, and tuned to defuse 1-stars without sounding scripted. You approve and click post — or edit first.

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What it does

Concretely, here's what ships

  • Monitors Google Business Profile reviews in real time via webhook.
  • Drafts an on-brand response per review using your niche playbook + recent service context.
  • Different rubric for 1-2 star vs. 4-5 star — defuse vs. amplify, the right move for the rating.
  • Surfaces high-priority responses (low-star, recent customer, repeat issue) at the top of the queue.
  • Operator approves with one click — the reply ships through GMB.
How it works

From trigger to outcome

  1. Step 01

    New review

    Webhook from Google Business Profile fires the moment a new review lands.

  2. Step 02

    Classify + draft

    Agent classifies the rating + tone, pulls the customer's service history if available, drafts the response using the niche-specific positive or negative response template.

  3. Step 03

    Operator approves

    Draft surfaces in the dashboard with the priority flag. Operator reads, edits if needed, clicks Post.

  4. Step 04

    Post

    Reply ships through Google Business Profile. Logged with the original review + response side-by-side so you can audit any reply later.

Verticals

Ships across all 35 niches

The agent runtime layers a niche-specific prompt patch on top of the base prompt at deploy time — the AI Reputation Manager you ship for an HVAC company sounds different from the one you ship for a dental office, even though it's the same agent definition.

Browse the 35 niche templates
What you connect

Wired into your stack on day one

  • Google Business Profile — per-client OAuth in the onboarding wizard.
  • Per-niche positive + negative response templates seeded on day one.
  • Operator approves before any reply posts — nothing auto-sends to a public forum.
Calibration loop

Tone match is the calibration target.

Did the draft sound like you? Did it defuse the 1-star or escalate it? Operator edits feed back into the grader — over a few weeks, the drafts need fewer edits because the model has learned your voice.

  • Graded
    Every interaction
    Voice + text rubrics
  • Drift flagged
    Same day
    Telegram + dashboard alert
  • Auto-deploy
    Never
    You approve every patch

Want to see AI Reputation Manager running for your niche?

Book a call. We'll walk you through a live demo on a real account, set up against the niche you're closing for. Zero slide deck. Zero "we could probably build that."

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Pairs well with

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